Lowongan Kerja Grab Taxi

Posisi : Fleet Support Associate (Fast Response Team)
Lokasi Kerja : Jakarta

Grab Taxi memberikan persyaratan, ketentuan dan spesifikasi pekerjaan sebagai Fleet Support Associate (Fast Response Team) yang akan ditempatkan di Jakarta. Dibawah ini rincian lengkap persyaratan, spesifikasi lowongan pekerjaan, jadwal wawancara dan alamat serta kontak (email / nomor telepon) perusahaan pembuka Lowongan. Semoga Anda segera mendapatkan karir impian Anda….!

Get to know the Role:
This role is responsible to provide help and support customer in emergency road situation or car accident.

The day-to-day activities:

  • Help customers in an emergency situation
  • Providing best solution in short time to solve emergency situation
  • Handling Voice of Customer related to emergeny road siatuation
  • Provide direction to customers related accident, eg: mogok
  • Provide technical support according to emergency troubleshooting
  • Providing schema of handling emergency situation
  • Capable to propose alternate solution to reduce cost and lead time to handling emergency situation

The must haves:

  • Minimum experienced working in automotive industry i.e car rent or taxi pool or dealer more than 7 years is preferred
  • Strong technical skills, good communication and interpersonal skill
  • Has a driving license (SIM A) and know how to drive properly
  • Familiar with Ms. office (excel and word), can using function v lookup, if, pivot
  • Minimum diploma degree, preferably from automotive or STM with more than 7 years experience in dealer, car rental or taxi pool
  • Understand insurance claim process
  • Familiar with the government regulation related to accident (Peraturan lalu lintas)
  • Good knowledge about handling emergency situation
  • Experience in handling LAKA LANTAS in automotive industry
  • Good in Bahasa

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