Lowongan Kerja DOKU ID

Posisi : Customer Care Officer
Lokasi Kerja : Jakarta

DOKU ID memberikan persyaratan, ketentuan dan spesifikasi pekerjaan sebagai Customer Care Officer yang akan ditempatkan di Jakarta. Dibawah ini rincian lengkap persyaratan, spesifikasi lowongan pekerjaan, jadwal wawancara dan alamat serta kontak (email / nomor telepon) perusahaan pembuka Lowongan. Semoga Anda segera mendapatkan karir impian Anda….!

Job description :

  • Responsible for Fintech Customer Service and Operational Support
  • Highlight main issues from all touch points and escalate to related department
  • dentify issues or improvement items in order to serve customer better in call center
  • Handles incoming customer service call, emails & chat

Requirements :

  • Min. Diploma/Bachelor degree in any field, fresh graduate are welcome to apply
  • Min. 1 years working experience in Customer Service, Call Center or Walk in Center Operations from Fintech, Telco or Service Industry
  • Customer service management
  • Good communication
  • Customer oriented
  • Analytical thinking
  • Good English proficiency for both oral & written
  • Ability to multi-task, prioritize and manage time effectively
  • Willing to work in shifting

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