Michael Page MY Loker Lifestyle Operations Manager September 2015

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Lifestyle Operations Manager Michael Page MY

Michael Page MY memberikan persyaratan, ketentuan dan spesifikasi pekerjaan sebagai Lifestyle Operations Manager yang akan ditempatkan di Jakarta Pusat

Dibawah ini rincian lengkap persyaratan, spesifikasi lowongan pekerjaan, jadwal wawancara dan alamat serta kontak (email / nomor telepon) perusahaan pembuka Lowongan.


Company
Michael Page MY
Location
Jakarta Pusat
City
Jakarta Pusat
State
JK
Country
ID
Dibuka
Fri, 07 Aug 2015 14:06:49 GMT

Job Description

Opportunity to work in a global company

  • Chance to be a part of a market leader
  • About Our Client
    It is a globally established company with fully integrated program to support clients around the world. They consistently provide strategically integrated concierge, personal assistance and customer relationship engagement services. Always driving successful performance, they are looking for a prestigious candidate as a Lifestyle Operations Manager to lead, coordinate, and cater to the fulfilment of requests and services to the highest level of quality.

    Job Description
    This is a role which has to ensure the delivery of white glove to high net worth segments across the globe. The candidate will be responsible for the daily management from customer/client services, quality, people management, audits and compliance, as well as profitability. The candidate also needs to ensure KPI and SLA is met. He/She needs to be able to operate in a fast paced environment and be resourceful to meet the needs and demands of customers.

    Other responsibilities include:

    - understanding of all clients’ agreements and translate to SOP

    - ensuring met SLA’s and KPI’s

    - working closely with sales, finance, and partnership team

    - supporting new proposals, renewals and RFPs

    - ensuring compliance to all standards as set out by Group

    - supporting recruitment, training, and performance management processes

    - maximizing profitability and ensuring continuous improvements

    The Successful Applicant
    - Min. Bachelors Degree in any relevant major

    - 5 years’ experience working at a management level within lifestyle or concierge environment

    - Proven leadership skill (manage more than 15 people)

    - Experience in call center operational environment

    - Sound knowledge in banking/hotel/travel industry

    - Flexible and people person

    - Excellent English skills

    What’s on Offer
    - Opportunity to work in a global company

    - Chance to be a part of a market leader

    - Manage high end clients and customers

    Apply for this job
    Click the Apply or LinkedIn button below or contact Ingrid Chaiyanli on +62 21 2958 8851 quoting job reference 2909780

    As you are using an Apple iOS device we are unable to offer you the CV upload function. Please apply with your LinkedIn profile below or contact Ingrid Chaiyanli on +62 21 2958 8851 quoting job reference 2909780

    Apply

    Untuk mengirimkan lamaran ini secara online, silakan klik pada link bertuliskan Apply Click Here atau Apply This Job di bagian bawah info lowongan ini. Semoga Anda mendapatkan karir impian Anda….!

    Notes

    • Your application will be kept as strictly confidential
    • Only short-listed candidates will be invited for selection and interview
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