Hilton Worldwide Loker Reservations Supervisor Agustus 2015

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Reservations Supervisor Hilton Worldwide

Hilton Worldwide memberikan persyaratan, ketentuan dan spesifikasi pekerjaan sebagai Reservations Supervisor yang akan ditempatkan di Bali

Dibawah ini rincian lengkap persyaratan, spesifikasi lowongan pekerjaan, jadwal wawancara dan alamat serta kontak (email / nomor telepon) perusahaan pembuka Lowongan.


Company
Hilton Worldwide
Location
Bali
City

State
BA
Country
ID
Dibuka
Thu, 11 Jun 2015 10:56:56 GMT


Job Description

Work Location
:
Hilton Garden Inn Bali Airport

Jalan Airport Ngurah Rai, Kuta

Bali
80361

This position is for INDONESIAN PASSPORT HOLDERS ONLY

Please do not apply unless you are an Indonesian National

There are NO opportunities for Work Permits and NO Sponsorship for foreigners

A Reservations Supervisor with Hilton Garden Inn oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction.

What will it be like to work for this Hilton Brand?

Hilton Garden Innル is the award-winning, upscale, yet affordable, hotel brand. We continually strive to ensure today’s busy travelers have everything they need to be the most productive on the road, no matter the occasion. With high levels of service and amenities usually only found in pricier hotels, guests count on us to help them be successful when they’re on the road.

If you know what it feels like to succeed and you can perform on an award-winning team, you may be just the person we are looking for to work as a Team Member with Hilton Garden Innル. Because itメs with the Hilton Garden Innル where we speak success and where our Guests succeed.

What will I be doing?

As Reservations Supervisor, you oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Supervisor will work with the Reservations Team to develop future and repeat business opportunities. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Assist in the day-to-day operations of the Reservations Department

  • Manage telephone, fax and eENGl enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times
  • Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates
  • Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
  • Produce quotations and written confirmation to all clients
  • Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
  • Ensure Team Members are developed effectively, maintain a thorough understanding of hotel facilities and processes, and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
  • Ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate; and Reservations policies and procedures are followed to ensure Guest satisfaction
  • Monitor the appearance, standards and performance of the Reservations Team with an emphasis on training and teamwork
  • Assist in the recruiting, managing, training and developing of the Reservation team.

This position is for INDONESIAN PASSPORT HOLDERS ONLY

Please do not apply unless you are an Indonesian National

There are NO opportunities for Work Permits and NO Sponsorship for foreigners

What are we looking for?

A Reservations Supervisor serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

  • Good organisational and administration skills

  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Confident telephone manner
  • High level of IT skills
  • Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Knowledge of the hotel property management systems

  • Previous experience in the Reservations/Sales function within the hotel/leisure sector
  • Relevant degree or other qualification in a business discipline

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Learn more now about Hilton Garden Innル
— where we speak success.

  • Hundreds of locations, with over tens of thousands of rooms
  • Numerous projects in development, worldwide
  • Herman Miller Mirraᆴ desk chairs complement our stylish work areas
  • Sleep deep with the Garden Sleep Systemᆴ bed
  • Fitness Centers featuring Precorᆴ training equipment
  • Hilton Garden Inn has consistently been recognized as the Best Mid-Scale, Full Service brand in key consumer awards

Untuk mengirimkan lamaran ini secara online, silakan klik pada link bertuliskan Apply Click Here atau Apply This Job di bagian bawah info lowongan ini. Semoga Anda mendapatkan karir impian Anda….!

Notes

  • Your application will be kept as strictly confidential
  • Only short-listed candidates will be invited for selection and interview
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