Citi Loker Customer Service Region 1 September 2015

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Customer Service Region 1 Citi

Citi memberikan persyaratan, ketentuan dan spesifikasi pekerjaan sebagai Customer Service Region 1 yang akan ditempatkan di Jakarta

Dibawah ini rincian lengkap persyaratan, spesifikasi lowongan pekerjaan, jadwal wawancara dan alamat serta kontak (email / nomor telepon) perusahaan pembuka Lowongan.


Company
Citi
Location
Jakarta
City
Jakarta
State
JK
Country
ID
Dibuka
Fri, 11 Sep 2015 13:31:23 GMT

Job Description

Description

This vacancy is for Customer Service in Region 1 which are Pondok Indah, Melawai, Prince, or Wolter Monginsidi Branch, Jakarta.

Job responsibilities for Customer Service as follow:
Be part of a young and dynamic team to provide optimum service to all customers by answering inquiries and resolving complaints effectively with the ultimate aim of projecting a professional Citibank image

Understand and perform the works as per policy and compliance

Perform timely escalation to supervisor for any potential control and services issues

Handle customer inquiry, request and complain through competent, problem free and timely services

Log customer’s complain to complain tracking system and monitor to ensure resolution is delivered as per standard time

You will also promote Citibank products/services/benefits to potential customers; perform anti-attrition activities; cross selling of Bank Products, Bank Channels; and other initiatives that the business deems important

Discipline in working hours and be ready at the counter 5 minutes before branch is opened for customers

Take the opportunity to embark on a challenging, fulfilling and rewarding career with one of the world’s most respected financial institutions now

Qualifications

Candidate must possess at least a Bachelor’s degree, any field

At least 1 year(s) of working experience in the related field is required for this position

Languages required: English, Bahasa Indonesia

Possess excellent interpersonal and communication skills with good command of written and spoken in one and other spoken language to liaise with different speaking clients

Service-oriented and able to work under pressure; sales driven; a good team player with commitment and initiative; mature, self-motivated, patient, well organized, meticulous and analytical

Candidate should be prepared to work shift hours, weekend and public holidays

Primary Location: Indonesia,Jawa,Jakarta

Education: Bachelor’s Degree

Job Function: Sales

Travel Time: No

Job ID: 15084834

Untuk mengirimkan lamaran ini secara online, silakan klik pada link bertuliskan Apply Click Here atau Apply This Job di bagian bawah info lowongan ini. Semoga Anda mendapatkan karir impian Anda….!

Notes

  • Your application will be kept as strictly confidential
  • Only short-listed candidates will be invited for selection and interview
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Citi Loker Customer Service Region 1 September 2015 | | 4.5

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