Citi Loker Contact Center Sales Head Desember 2015

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Contact Center Sales Head Citi

Citi memberikan persyaratan, ketentuan dan spesifikasi pekerjaan sebagai Contact Center Sales Head yang akan ditempatkan di Jakarta

Dibawah ini rincian lengkap persyaratan, spesifikasi lowongan pekerjaan, jadwal wawancara dan alamat serta kontak (email / nomor telepon) perusahaan pembuka Lowongan.

Tue, 27 Oct 2015 12:24:27 GMT

Job Description


Establish sales goal and sales action plans to deliver overall sales performance results across CitiPhone sales team

Ensure CitiPhone Indonesia meet sales target across products being offered without compromising service standard

Enhance sales per agent call by improving offer rate based on product prioritization and improve CPO sales productivity

Embed sales culture in CitiPhone platform and stimulate all sales activities

Establish productive and positive partnerships with Cards Business, Retail Bank Business, Insurance Business, Decision Management and their respective teams to identify opportunities to drive better sales performance and productivity

Partner with Regional CitiPhone Team to improve sales performance in CitiPhone and also lead regional project related with sales

Strategic leadership in the preparation of sales budget and business plan

Work with the change management team to ensure the facilitation of sales related activities including training, coaching and team sales briefs, ensuring that all sales staffs are enabled to be successful in achieving service and sales goal

Strict adherence to sales compliance guideline and regulatory requirement related to salesQualifications

Holds a bachelor’s degree

Possess minimum of 8 years experiences in driving sales performance in team

Working experience in Financial Service or Contact Center Industry will be preferred

Tactical and strategic

Change agent with influencing skills

Able to partner with external stakeholders

Ability to lead the team to achieve results

Openness and willingness to change and flexibility in approach to meet demands of situation

Ability to excel in unstructured/undefined situations

Excellent written and oral communication both in Bahasa and English

Coaching and motivational skills

People Management skills

Training skills, employee motivation, engagement and retentionPrimary Location: Indonesia,Jawa,JakartaOther Location: Asia Pacific, Europe, Middle East, and Africa; CanadaEducation: Bachelor’s DegreeJob Function: Operations Customer ServiceTravel Time: NoJob ID: 15083138

Untuk mengirimkan lamaran ini secara online, silakan klik pada link bertuliskan Apply Click Here atau Apply This Job di bagian bawah info lowongan ini. Semoga Anda mendapatkan karir impian Anda….!


  • Your application will be kept as strictly confidential
  • Only short-listed candidates will be invited for selection and interview
Citi Loker Contact Center Sales Head Desember 2015 | | 4.5

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