Cigna Loker EDC Collection Staff Desember 2015

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EDC Collection Staff Cigna

Cigna memberikan persyaratan, ketentuan dan spesifikasi pekerjaan sebagai EDC Collection Staff yang akan ditempatkan di Jakarta

Dibawah ini rincian lengkap persyaratan, spesifikasi lowongan pekerjaan, jadwal wawancara dan alamat serta kontak (email / nomor telepon) perusahaan pembuka Lowongan.

Tue, 10 Nov 2015 14:24:58 GMT

Job Description

Job Purpose / Objective :
Responsible the day to day operations of Collection with EDC process in TM area

Scope of Work :
In Scope :

  • Billing through EDC,
  • Reporting

Out Scope :

  • Billing result
  • Sales data quality
  • Complaint Handling

Accountability and KPI’s Critical Tasks and Expected Contributions/Results:

Supporting the execution of EDC transaction in TM area.

Ensure that all EDC process run smoothly as schedule / on time

Manual key in to authorize CC# based on information from TM

Settlement process after transaction approve via EDC

Reconciliation on manual key in data with settlement process and ensure the balancing and the accuracy of manual key in EDC

Monitor bank statement on premium collection through EDC

Upload data premium collection that successfully debit through EDC into IPAS/SUL

Responsible on EDC machine and inform the bank if the EDC machine was broken and have the backup EDC.

Provide report on daily, weekly, monthly basis on performance premium collection using EDC

Responsible to monitor maintenance process of refund /chargeback

Communicate and coordinate with Customer service to track customer complaint and request related with EDC usage on TM

Control and monitor SUL processing for EDC collection

Preparing internal SOP, ensure internal SOP still applicable and revise it if needed


Experience/Knowledge Requirements:
Proven track record in leadership rules with minimum 2 years or as an officer with minimum 3 years

Demonstrate experience in billing of insurance company or other financial institution

Experience working in team-oriented, collaborative environment

Experience in data analysis and data verification

Bachelor degree

Familiar with: spreadsheets, graphs, words

Have experience using EDC would be advantage

Primary Location


Indonesia-Jakarta Raya (SpecialDistrict)-Jakarta

Work Locations


Indonesia Location

PT Asuransi CIGNA Menara Kadin Indonesia,

6th Flr,Jalan H.R. Rasuna Said Block X-5, Kav. 02 & 03




Admin/Gen Mgt–Administrative






Day Job

Employee Status



Job Type



Job Level


Individual Contributor



Yes, 25 % of the Time

Job Posting


Nov 10, 2015, 3:23:15 AM

Untuk mengirimkan lamaran ini secara online, silakan klik pada link bertuliskan Apply Click Here atau Apply This Job di bagian bawah info lowongan ini. Semoga Anda mendapatkan karir impian Anda….!


  • Your application will be kept as strictly confidential
  • Only short-listed candidates will be invited for selection and interview
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